Enhancing the Level of Empathy in Your Team

Enhancing the Level of Empathy in Your Team

In his book Working with Emotional Intelligence Daniel Goleman (2009) Daniel Goleman defines empathy as “sensing others’ feelings and perspectives and taking an active interest in their concerns”. He also makes an important distinction between displaying empathy and...
Books read during 2019 that stood out for our team

Books read during 2019 that stood out for our team

We asked our team members to tell us more about books that they read during 2019 and what stood out for them. Here is what they shared.   Cornell Solomon (Facilitator and coach) Book title and author: Atomic Habits by James Clear What stood out for you in this book?...
CELEBRATING AUTHENTIC LEADERSHIP

CELEBRATING AUTHENTIC LEADERSHIP

On 7 October, we celebrate the birthday of a very auspicious South African leader, Archbishop Emeritus Desmond Tutu. He has crept into the hearts and minds of many over the years – always smiling, taking great pride in the country that he calls home and sharing wise...
Listen Up

Listen Up

When asked what impedes their engagement, employees invariably mention leadership integrity and communication. By leadership integrity, they mean that their leaders are not setting an example of what they expect from their followers. There are lots of examples of...
The Importance of Having a Believable Brand

The Importance of Having a Believable Brand

Everyone has a brand that precedes them. Before we engage others, they have already assigned certain qualities to us i.e. attributes and characteristics that they associate with you when they think about you. You yourself are a brand and what is out there and what you...