In his book Working with Emotional Intelligence Daniel Goleman (2009) Daniel Goleman defines empathy as “sensing others’ feelings and perspectives and taking an active interest in their concerns”. He also makes an important distinction between displaying empathy and...
Disaster can be a powerful teacher – simply because it can’t be ignored. We all excel at selective hearing, but we can’t ignore something that hits us where it really hurts – and the Coronavirus is hurting us badly. Even if you are not impacted physically and are able...
We asked our team members to tell us more about books that they read during 2019 and what stood out for them. Here is what they shared. Cornell Solomon (Facilitator and coach) Book title and author: Atomic Habits by James Clear What stood out for you in this book?...
On 7 October, we celebrate the birthday of a very auspicious South African leader, Archbishop Emeritus Desmond Tutu. He has crept into the hearts and minds of many over the years – always smiling, taking great pride in the country that he calls home and sharing wise...
When asked what impedes their engagement, employees invariably mention leadership integrity and communication. By leadership integrity, they mean that their leaders are not setting an example of what they expect from their followers. There are lots of examples of...
Everyone has a brand that precedes them. Before we engage others, they have already assigned certain qualities to us i.e. attributes and characteristics that they associate with you when they think about you. You yourself are a brand and what is out there and what you...
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