Brian Eagar, CEO of Tower Stone Leadership Centre In 2021, we expected life to return to normal. We survived 2020, COVID-19 protocols were second nature, vaccines were being rolled out, and we were making plans to get our teams back into office. But the year brought...
By Johnny Johnson* Peter Drucker’s quotation: ‘What gets measured gets managed’ has become axiomatic of good business and rightly so, but it is worth noting that the oft quoted phase is a truncated version. The full quotation is: ‘What gets measured gets managed –...
Diversity is no longer about being politically correct – it is commonly gauged according to demographics such as race, ethnicity, gender, sexual orientation, socio-economic status, age, religion and cultural background. However, there is also cognitive...
By Brian Eager, Chief Executive Officer of TowerStone Leadership Centre For many, this time last year this was a period of immense stress as we attempted to come to terms with coping and functioning during a global pandemic. What initially began as three weeks of hard...
In his book Working with Emotional Intelligence Daniel Goleman (2009) Daniel Goleman defines empathy as “sensing others’ feelings and perspectives and taking an active interest in their concerns”. He also makes an important distinction between displaying empathy and...
Disaster can be a powerful teacher – simply because it can’t be ignored. We all excel at selective hearing, but we can’t ignore something that hits us where it really hurts – and the Coronavirus is hurting us badly. Even if you are not impacted physically and are able...
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