Empowerment
for Middle Managers

The following SMARTspaces can be run as independent sessions
or be selected and packaged to be facilitated as a programme.

Emotional Intelligence

This two-day SMARTspace focuses on how Daniel Goleman’s Emotional Intelligence framework helps you recognise your own and others’ emotions and triggers and how applying Dr. David Rock’s SCARF model keeps self and others in a toward state and switched on.

The way we manage our emotions and interact with others determines our success or failure in both work and home life.

  • Understand the concept of EI and its importance in effective leadership.
  • Explore the relationship between EI, organisational culture, and performance.
  • Understand the SCARF model (Dr David Rock) to develop EI and keep others in a toward state and switched on.
  • Understand Daniel Goleman’s EI framework to recognise the impact of personal behaviours, attitudes, and actions on others.
  • Practice, self-awareness, self- management and relationship management.
  • Strengthen individual and team relationships by actively practising Daniel Goleman’s EI competencies.
  • Utilise key EI skills to stay mindful of your own and your team members’ SCARF. Be aware of how you influence others, putting them in a toward or away state and its impact.

Contact us
for more information